There’s no such thing as ‘unskilled labor’ in 2022 – Chief Learning Officer Magazine

An office-based financial analyst. A work-from-home customer service agent. An in-store retail associate. Which of these employees is allowed to be bad at their job? None of them, of course. Everyone — regardless of role, location, status or tenure — is expected to do a good job. At least, that’s what most managers are likely […]