After twenty years of Salesforce, what Marc Benioff got right and wrong about the cloud
Grant Miller Contributor As we enter the 20th year of Salesforce, there’s an interesting opportunity to reflect back on the change that Marc Benioff created with the software-as-a-service (SaaS) model for enterprise software with his launch of Salesforce.com. This model has been validated by the annual revenue stream of SaaS companies, which is fast approaching …