How To Be A Company that Amazon Looks Up To

It takes the willingness to forgo higher profits to invest in the customer experience. It starts with a leader, like Jeff Bezos, who makes the conscious and unwavering decision to give perfect customer service. Is “perfect” customer service possible? Maybe … maybe not. But consider a Bezos quote that gives … social experiment by Livio Acerbo …

Continue reading “How To Be A Company that Amazon Looks Up To”