Uber faces lawsuit for denying rides to woman with service animal

Steele also alleges that Uber didn’t do enough to address her concerns. It would acknowledge formal complaints, educate drivers and give her $5 credits, but didn’t follow up as promised — it even claimed to have spoken with Steele on the phone when the call never happened. The repeated rejection was enough to prompt mental …

Continue reading “Uber faces lawsuit for denying rides to woman with service animal”